Especialista en atención al cliente: soporte de garantía y pisos

Service Pros Installation Group, INC. seeks a Customer Care Specialist to handle customer inquiries via phone, email, and chat in a fast-paced environment. You will collect details, document interactions, and escalate issues when needed to ensure a high level of service after installation. Responsibilities include answering calls, updating records in SPOT, and conducting post-installation warranty reviews and satisfaction surveys.