Account Manager, Commercial Insurance - Potential for Hybrid Work

Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International. We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Annapolis, MD office on a Hybrid work schedule. Job Responsibilities • Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. • Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. • Develop and maintain relationships with clients to ensure that all service needs are met. • Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval. • Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues. • Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. • Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. • Prepare client proposals based on client’s needs, rates, and coverages. • Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. • Documenta adecuadamente las conversaciones con clientes y representantes de operadores y actualiza todos los sistemas informáticos del HUB y los sistemas automatizados de gestión de agencias. • Mantener la exactitud de los datos en el sistema de gestión de la agencia. • Puede encargarse del cobro de primas adeudadas. • Realizar negocios de una manera que demuestre una comprensión tanto de las implicaciones comerciales como de las ganancias de la Compañía. • Otras responsabilidades que le asigne el Gerente. Calificaciones • Dos años de experiencia en seguros de líneas comerciales. • Amplio conocimiento de las coberturas de líneas comerciales y mercados. • Licencia de Seguros de Propiedad y Accidentes. • Diploma de escuela secundaria o equivalente; Se prefiere título AA y/o universitario. • Excelentes habilidades de comunicación oral y escrita. • Servicio superior al cliente y habilidades para resolver problemas. • Competencia demostrada con sistemas informáticos, incluidos, entre otros, Microsoft Office y sistemas automatizados de gestión de agencias. • Dominio de la tecnología virtual, incluida la programación de reuniones,